Social Services

COVID-19

The Department of Social Services offices are operational during COVID-19 crisis.

Prince William County offers resources to assist members of the public in staying cool when temperatures reach 95 degrees or higher and heat indices reach near 100 degrees.  Any member of the public who needs to seek shelter from the heat can visit Prince William Public Libraries. Please note: Bull Run Library is closed, and Haymarket Gainesville Library does not currently have reliable air conditioning. Locations and hours are available at pwcva.gov/department/library/branch-locations-hours.

EBT cards can be picked up from the A.J. Ferlazzo building in Woodbridge or Sudley North Government building in Manassas during lobby hours Monday - Friday 8:00 am - 4:00 pm.

DSS’ Protective Services Division is operational during COVID-19. Staff is teleworking and conducting work virtually. CPS and APS investigations are occurring as usual with staff using available protective gear when appropriate and asking questions about illness, travel and other, prior to visiting homes.

• Abuse Hotlines - English
• Abuse Hotlines - Spanish

The Intake Line to report Child/Adult abuse or neglect: (703) 792-4200 is operational, M-F, 8:00 am to 4:00 pm.

The state hotline takes call afterhours, (800) 552-7096 (out of state can call (804) 786-8536 (TTY: 711)

• PWC Department of Social Services COVID-19 message
• Foster Parent COVID-19 Letter
• Prince William County Public Information for Homeless COVID-19

​OUR MISSION

The Department of Social Services mission is to transform lives through safety, support, and self-sufficiency.

OUR PEOPLE

The Department of Social Services employs many dedicated professionals with credentials in social work, counseling, employment/career planning, criminal justice and information technology. The Department provides County residents with a range of services, public assistance programs and residential programs for youth. The Department also provides County citizens with federally mandated programs including Child and Adult Protective Services, SNAP (Food Stamps), Medicaid and Temporary Assistance to Needy Families. Courtney Tierney is the Director of Social Services and can be reached at (703) 792-7500 (TTY: 711).

HOURS AND LOCATIONS

KEEPING KIDS SAFE: PREVENT CHILD DEATH IN HOT CARS:

​ As we move through July and August, we are in the months with historically the highest average numbers of heatstroke deaths for children. According to the Kids and Cars website, 11 people have died in hot cars so far this year in the country from heatstroke, also known as, hyperthermia. These cases happen when kids are left unattended in a hot car -- sometimes because the driver forgot the child was there -- or when young children climb into unlocked cars to play. It does NOT have to be unusually hot or take very long for a vehicle to heat to temperatures that are potentially fatal. ... Read more about Keeping Kids Safe Prevent Child Death in Hot Cars

Watch video: Look before you Lock

Federal law and the Virginia Human Rights Act, Virginia Code §2.2-2632 et seq., bar discrimination based on age, race, sex, disability, religious creed, national origin, and political belief.
The following civil rights laws apply for SNAP:

• The Age Discrimination Act of 1975, 42 U.S.C. §6101 et seq.
• Section 504 of the Rehabilitation Act of 1973, 29 U.S.C. §794
• The Americans with Disabilities Act of 1990, 42 U.S.C. §12101 et seq.
• Title VI of the Civil Rights Act of 1964, 42 U.S.C. §2000d et seq.

Virginia has established procedures to ensure fair and equitable treatment of applicants and recipients of public assistance. The local department of social services must assure that no person will be subjected to discrimination on the grounds of age, race, color, sex, disability, religious creed, national origin, or political belief.