Social Services

As of Oct. 16, 2025, there are 15,339 families, or 47,827 individuals, in Prince William County who receive benefits through the Supplemental Nutrition Assistance Program (SNAP), providing approximately $5.9 million in food assistance to residents in the county each month. 

Updates:

• On Nov. 19, Governor Glenn Youngkin rescinded Executive Order 54, declaring an end to the state of emergency for the Commonwealth.
• On the night of Nov. 12, 2025, the federal government officially reopened, funding the federal government through Jan. 30, 2026.
• On Nov. 7, 2025, the USDA authorized states to issue full SNAP benefits for November. The Virginia Department of Social Services is expected to issue full SNAP benefits for clients during the week of November 10.  
• Virginia Fresh Match (VFM) is launching a Harvest Special, a statewide promotion this November where SNAP customers get $20 in free fruits and vegetables when they shop at a participating farmers market. At participating retail locations, SNAP customers can get 75% off produce from November 19th-26th. No registration is required, just visit a participating location and bring your SNAP card. In Prince William County, the participating location is the Dale City Farmers Market, located at 14090 Gemini Way, Dale City, VA.
• On October 23, Governor Glenn Youngkin declared a state of emergency, stating that “the Commonwealth will provide food benefits.” This means that the Commonwealth will provide SNAP benefits to all Virginia recipients using state general funds for the month of November.
• On October 28, the Prince William Board of County Supervisors voted to authorize the County Executive to provide a $1 million donation to be distributed equally to ACTS, Northern Virginia Family Service - SERVE Campus and House of Mercy to address food insecurity in Prince William County contingent upon SNAP benefits not being provided by the federal government or the Commonwealth of Virginia on Dec. 1, 2025.
• Also on October 28, the Governor outlined the Virginia Emergency Nutrition Assistance (VENA) efforts noting that current SNAP recipients (as of 10/29/2025) will receive a weekly comparable state-supported emergency food assistance payment starting Nov. 5, 2025, based upon existing eligibility for the SNAP program. VENA benefits will be issued via the existing electronic benefit transfer (EBT) card that SNAP recipients currently hold. 

Other Things to Know:

• SNAP is funded at the federal level and supervised by the state. Therefore, Prince William County cannot control or change when SNAP funding will be released. For residents of Prince William County, SNAP benefits are managed through the Virginia Department of Social Services (VDSS) and the local Department of Social Services (DSS).
• Anyone experiencing food insecurity or needs assistance due to the government shutdown can visit the county’s Resource Hub for information about available resources.

Accessing SNAP Benefits Statement:

• Online: You can view your EBT card balance and transaction history by creating an account on the ConnectEBT website or by using the ConnectEBT mobile app.
• By phone: Call the Virginia EBT customer service line at 1-866-281-2448. You can check your balance and hear your recent transaction history over the phone.
• At a store: After making a purchase with your EBT card, your remaining balance is typically printed on the receipt. Many stores also have a customer service desk where you can perform a balance inquiry.

Who to Contact:

• DSS/VDSS: Residents can reach out to the Department of Social Services at 703 792-7500 or the VDSS Benefits Hotline at 1-800-552-3431 if they have questions.
• CommonHelp Web Site: Virginia's centralized online portal (commonhelp.virginia.gov) allows you to apply for and manage various social service benefits, including SNAP.