ADA Accessibility

Everyone should have the opportunity to access and participate in Prince William County’s programs, services and activities.

Prince William County is committed to making its programs, services, facilities and communications accessible to people with disabilities. The County works across departments to identify and reduce barriers to County services and information.

This work supports the County’s 2025–2028 Strategic Plan Service Delivery goal, which calls for transparent, exceptional and accessible County services and reducing barriers to access.

The County is also working to meet federal accessibility requirements under Title II of the Americans with Disabilities Act (ADA), including Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards for web content and mobile applications.

Our goal is to make County information and services easier to access through accessible communications, digital accessibility, reasonable accommodations and other accessibility best practices.

Read more about ADA Complaints.

What We Do

The Office of Communications and Engagement works with County departments to:

• Identify accessibility barriers and opportunities for improvement
• Improve the accessibility of websites, documents and digital content
• Train County staff on creating accessible documents, including PDFs
• Support accessible communication and reasonable accommodations
• Support compliance with WCAG 2.1 Level AA standards
• Help make County information and services more accessible for everyone

As the County’s accessibility efforts grow, this page will expand with additional information and resources.