County Offers Tools to Keep Residents Informed About COVID-19

Prince William County, VA… In an effort to provide ongoing information regarding COVID-19, Prince William County is offering several new tools that residents can now access.

The county’s new COVID-19 website – available at pwcgov.org/COVID19 – is much easier to navigate and is the main source of information regarding the county’s response to the pandemic. For those who have their browser set to a different language, the site uses Google Translate to automatically display content in that language.

The county has also instituted an SMS text alert system for COVID-19. If you are interested in receiving updates from Prince William County via text for COVID-19, please text COVIDPWC to 888777 for English or COVIDPWCES to 888777 for Spanish.

For health questions regarding COVID-19, residents may call the Prince William Health District call center at 703-872-7759, 9 a.m. to 5 p.m., seven days a week. For all other calls regarding county operations, residents may call the county’s Information Line at 703-794-4660, Monday through Friday, 8 a.m. to 5 p.m.

As the number of cases in Prince William County increases, the Health District recommends the following to help flatten the curve and slow the spread of the virus:

  • Wash your hands often with soap and water format least 20 seconds, or use alcohol-based sanitizer only if soap and water is not available.
  • Avoid touching your eyes, nose and mouth.
  • Cover your mouth and nose with a tissue when you cough or sneeze. Immediately throw the tissue in the trash and wash your hands.
  • Clean and disinfect frequently touched objects or surfaces.
  • Practice social distancing by staying six feet or more away from others.
  • If you are mildly sick with a fever, stay home unless you need medical care. Call your healthcare provider prior to going to their office.
  • Avoid non-essential travel and public gatherings, particularly if you have chronic medical conditions at any age, pregnant or are elderly.
  • Call your healthcare provider if you have concerns about COVID-19 and your underlying condition or if you develop a fever, new or worsening cough.

General COVID-19 Resources

Online Services

DEVELOPMENT SERVICES Permits, inspections and latest information: Development Services ePortal Important information here


DEPARTMENT OF SOCIAL SERVICES Apply for, or renew, SNAP, Medicaid and TANF benefits online at: www.commonhelp.virginia.gov Apply for, or renew, Medicaid benefits over the phone by calling: 1-855-242-8282 Apply for SNAP, Medicaid or TANF benefits over the phone by calling: 1-855-635-4370


HUMAN RESOURCES Email:[email protected] | Phone: 703-792-6640 Please don’t hesitate to leave a voice message —your call will be directed to appropriate HR staff.


TAXPAYER SERVICES Pay taxes online: Tax Portal Additional services: (business licensesprocurement services & assessments) Email: [email protected] Phone: 703-792-6710


LIBRARIES Our libraries offer lots of online resources: books, television shows, music, and of course books and magazines: Digital Library


GENERAL ASSISTANCE 703-792-6000

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