The Department of Social Services is closed on Friday, April 26th from 8:00 AM to 12:30 PM. All verifications can be dropped off in our drop box located outside of the lobby during that time.
The Department of Social Services is closed on Friday, April 26th from 8:00 AM to 12:30 PM. All verifications can be dropped off in our drop box located outside of the lobby during that time.
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Apply for Public Assistance
Skip the Trip and avoid the lines for fast, easy and convenient service. You can conduct most of your SNAP, Medicaid and TANF business without the need to visit the office.
Apply Now!
Expand all- Apply for assistance online or over the phone.
- Visit CommonHelp.Virginia.gov to apply online 24/7.
- Call 1-855-635-4370 to apply over the phone Monday through Friday from 7:00 a.m. to 6:00 p.m.
- Recertify your benefits online or over the phone.
- Visit CommonHelp.Virgina.gov to renew your SNAP, TANF or Medicaid case. If you select this option, you do not need to submit the paper renewal application.
NOTE: SNAP Interim Reports cannot be completed online or over the phone; however, you may mail, fax, or email them to the agency.
- Call 1-855-242-8282 to recertify your Medical Assistance case
- Fax or email applications and documents.
- Fax: 1-833-677-1482 o Email: [email protected]
- Visit CommonHelp.Virginia.gov to upload your documents. You may need to set up an account before uploading your documents.
*Be sure to write your case number or social security number on your documents before faxing or emailing documents to the agency. If you do not know your case number, you can get it by calling 703-792-7500.
- Call to find out the status of your application or case.
- Call 703-792-7500
- Call or email your worker directly.
- Report changes to your case.
- Call 703-792-7500
- Visit CommonHelp.Virginia.gov. You may need to set up an account before reporting a change.
- Call or email your worker directly.
- Other options
- Drop off applications or documents anytime by placing them in one of our drop-boxes located on the outside of both our Manassas and Woodbridge office locations.
- 15941 Donald Curtis Drive, Woodbridge, VA
- 7987 Ashton Ave, Manassas, VA
*Be sure to write your case number or social security number on your documents before faxing or emailing documents to the agency. If you do not know your case number, you can get it by calling 703-792-7500.
- Request an application by phone and mail or fax it in.
- Call 703-792-7500
- Fax: 1-833-677-1492
- Mail: 15941 Donald Curtis Drive, Suite 180 Woodbridge, VA 22191
- Mail: 7987 Ashton Ave, Suite 200 Manassas, VA 20109
- Drop off applications or documents anytime by placing them in one of our drop-boxes located on the outside of both our Manassas and Woodbridge office locations.
Federal law and the Virginia Human Rights Act, Virginia Code §2.2-2632 et seq., bar discrimination based on age, race, sex, disability, religious creed, national origin, and political belief.
The following civil rights laws apply for SNAP:
- The Age Discrimination Act of 1975, 42 U.S.C. §6101 et seq.
- Section 504 of the Rehabilitation Act of 1973, 29 U.S.C. §794
- The Americans with Disabilities Act of 1990, 42 U.S.C. §12101 et seq.
- Title VI of the Civil Rights Act of 1964, 42 U.S.C. §2000d et seq.
Virginia has established procedures to ensure fair and equitable treatment of applicants and recipients of public assistance. The local department of social services must assure that no person will be subjected to discrimination on the grounds of age, race, color, sex, disability, religious creed, national origin, or political belief.