Taxpayer Services Frequently Asked Questions

I am moving, what do I do?

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  • Who do I need to contact when I move?
  • Does the DMV let the County know that I have moved or changed my address?
  • How do I change my address?
  • What are the steps to move a vehicle in or out of PWC?
  • What documentation is needed to support adjusting my account if requested?

How do I make a payment without creating a portal account? Where do I make my tax payment?

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  • To make a payment without a portal account.
  • Telephone Payments: Note additional fee applies
  • Pay by Mail
  • Pay in person at a county location

Miscellaneous Questions

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  • What is the $33.00 fee? Is it a late fee?
  • Can I make monthly payments on Personal Property or Real Estate?
  • If I have a Lease car/truck, who do I pay?

I have been contacted by Vehicle Compliance (Tax Evasion)

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  • Why am I receiving a $350 fee on my bill?
  • Who reported my vehicle?
  • I’m not a resident of Virginia so why am I receiving a bill?

I am delinquent on paying my county taxes! Now what?

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Why is my state tax refund being withheld?

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  • Debt Set-Off (DSO)

Business Questions?

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