Tax Administration

Taxpayer Services in-person hours of operation Monday through Friday, 8:30 a.m. to 4:30 p.m.

Taxpayer Services Call Center hours are Monday through Friday, 8:00 a.m. to 5:00 p.m.

Hours of operation exclude holidays and the third Wednesday of each month.

Taxpayer Services will open for in-person and office operations at 10:00 a.m. on the third Wednesday of each month, allowing staff time for training.

The 2025 schedule for the delayed opening is as follows:

- December 17

You can reach us by:

• Phone: 703-792-6710
• Email: [email protected]  
• Fax: 703-792-4672

By Mail:

Taxpayer Services
Tax Administration Division
PO Box 2467
Woodbridge, VA 22195-2467

***Due to the high volume of emails we receive, response times may be longer than expected. Your patience is appreciated.

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WRITTEN CORRESPONDENCE & TAX PAYMENTS

Tax Administration FOIA requests should be emailed to:

[email protected] 

Tax Payments by Mail 

The easiest way to mail a payment is to use the return address listed on the tax bill. Place the payment along with the tear-off return portion of the bill in the return envelope. Ensure that the mailing address is displayed in the envelope window.  

Please note that the County's remittance processing bank handles mail sent to PO BOX 70519, PHILADELPHIA, PA, 19176-0519.

The return portion of the tax bill should accompany the payment, as it includes the information the bank needs to complete the transaction.

Correspondences that do not include a payment can be mailed to: 

Prince William County
Tax Administration Division
PO Box 2467
Woodbridge, VA 22195-2467 

Payments that require special handling – Express, Overnight Package Delivery, or Signature are to be mailed to: 

Lockbox Services - 70519

Prince William County/Taxpayer Services

2005 Market Street, 5^th Floor

Philadelphia, PA 19103-7042

Tax Relief for the Elderly and Disabled

Contact the Real Estate Assessments Office at 703-792-6780

• In-person Office Hours: Monday - Friday 8:30 a.m. - 4:30 p.m.
• Office Phone Hours: Monday - Friday 8:00 a.m. - 5:00 p.m.

Real Estate Assessments

4379 Ridgewood Center Drive, Suite 203
Prince William, Virginia 22192-5308

By phone: 703-792-6780

• In-person Office Hours: Monday - Friday 8:30 a.m. - 4:30 p.m.
• Office Phone Hours: Monday - Friday 8:00 a.m. - 5:00 p.m.

Solid Waste Fees

Public Works, Solid Waste: 703-792-6001

Available Monday–Friday, 8:00 a.m. to 5:00 p.m.     

Storm Water Management Fees

Public Works, Storm Water Management: 703-792-6819

Available Monday–Friday, 8:00 a.m. to 5:00 p.m.   

All Other Questions  

Contact Tax Administration by emailing [email protected] or calling 703-792-6710.

**Response times may be longer than expected due to a high volume of emails. Thank you for your patience.**

Office Locations

Taxpayer Services in-person and telephone office hours are:

In-Person Services Taxpayer Services front counters are located at:

Development Services Building (DSB) – 5 County Complex Court

Sudley North Government Center – 7987 Ashton Avenue

Hours of operation: Monday through Friday, 8:30 a.m. to 4:30 p.m. (excluding holidays).
 

• Please note: Services are closed on holidays and have a delayed opening on the third Wednesday of each month.

Taxpayer Services Call Center

The Call Center is open Monday through Friday, 8:00 a.m. to 5:00 p.m. (excluding holidays).

• Please note: On the third Wednesday of each month, the Call Center will open later than usual due to a scheduled delayed opening.

Taxpayer Services will open for in-person and office operations at 10:00 a.m. on the third Wednesday of each month to allow staff time for training.

The 2025 schedule for the delayed opening is as follows:

- December 17

You can reach us by:

• Phone: 703-792-6710
• Email: [email protected]  
• Fax: 703-792-4673
• By Mail:

Taxpayer Services
Tax Administration Division
PO Box 2467
Woodbridge, VA 22195-2467

**Response times may be longer than expected due to a high volume of emails. Thank you for your patience.**

Two Tax Administration offices are located in Prince William County. Offices are closed on weekends and County holidays.

DIRECTIONS TO COUNTY FACILITIES

Development Services Building (DSB): This location serves as the most accessible site for Taxpayer Services for residents and businesses situated in the Montclair, Triangle, Dumfries, Lake Ridge, Dale City, and central County regions.

The Development Services Building (DSB) is located at 5 County Complex Court, Suite 140, near the intersection of Prince William County Parkway and Hoadly Road. 

Sudley North Government Center: This location serves as the most convenient hub for Taxpayer Services, catering to the needs of residents and businesses in the Manassas, Gainesville, and Nokesville areas.

The Sudley North Government Center is located at 7987 Ashton Avenue, near the Bull Run Library.