Contact Us

  • 📅 Taxpayer Services In‑Person Hours
    Monday through Friday, 8:30 a.m. to 4:30 p.m.

    📞 Taxpayer Services Call Center Hours
    Monday through Friday, 8:00 a.m. to 5:00 p.m.

    ⚠️ Important Notice
    Hours of operation exclude holidays and the third Wednesday of each month.


    Third Wednesday Delayed Opening
    Taxpayer Services opens at 10:00 a.m. on the third Wednesday of each month for staff training.

    📅 2026 Delayed Opening Dates
    • July 15
    • August 19
    • September 16
    • October 21
    • November 18
    • December 16


    📬 Contact Options

    📞 Phone: 703‑792‑6710
    📠 Fax: 703‑792‑4672
    ✉️ Email: [email protected]

    ℹ️ Service Notice
    Due to high email volume, response times may be longer than expected. Thank you for your patience.


    🏣 Mailing Address

    Taxpayer Services
    Tax Administration Division
    PO Box 2467
    Woodbridge, VA 22195‑2467


    📄 Written Correspondence & Tax Payments

    🔍 FOIA Requests
    Tax Administration FOIA requests may be emailed to:
    [email protected]

    💵 Tax Payments by Mail

    📌 USPS Postmark Update – Important
    A USPS postmark reflects the date of automated processing, which may be later than the date you dropped off the mail. This may affect proof of timely filing for tax documents and payments.

    To ensure same‑day proof of mailing:
    • Request a manual postmark at a USPS retail counter
    • OR obtain a Certificate of Mailing, Certified Mail receipt, or Registered Mail receipt

    📬 When mailing a tax payment
    Use the return address printed on your tax bill and include:
    • Your payment
    • The tear‑off return portion of the bill
    Ensure the return address is visible through the envelope window.

    ⚠️ Important
    Mail sent to PO BOX 70519, Philadelphia, PA 19176‑0519 is processed by the County’s remittance processing bank.
    The return portion of the bill must be included to complete the transaction.

    📨 Correspondence without payment may be mailed to:

    Prince William County
    Tax Administration Division
    PO Box 2467
    Woodbridge, VA 22195‑2467


    🚚 Payments Requiring Special Handling
    For Express Mail, Overnight Delivery, or Signature‑Required Services, send to:

    Lockbox Services – 70519
    Prince William County / Taxpayer Services
    2005 Market Street, 5th Floor
    Philadelphia, PA 19103‑7042


    💙 Tax Relief for the Elderly and Disabled
    Contact information for residents seeking assistance with tax relief programs.


    🏠 Real Estate Assessments Office

    📞 Phone: 703‑792‑6780

    🕒 In‑Person Office Hours
    Monday–Friday, 8:30 a.m. – 4:30 p.m.

    📞 Office Phone Hours
    Monday–Friday, 8:00 a.m. – 5:00 p.m.

    📍 Office Location
    Real Estate Assessments
    4379 Ridgewood Center Drive, Suite 203
    Prince William, VA 22192‑5308


    🗑️ Solid Waste Fees
    Public Works – Solid Waste
    Phone: 703‑792‑6001

    Office Hours: Monday–Friday, 8:00 a.m. – 5:00 p.m.

    💧 Stormwater Management Fees
    Public Works – Stormwater Management
    Phone: 703‑792‑6819
    Office Hours: Monday–Friday, 8:00 a.m. – 5:00 p.m.


    All Other Questions
    General inquiries related to tax administration:

    ✉️ Email: [email protected]
    📞 Phone: 703‑792‑6710

  • Office Locations
    Learn where to access Taxpayer Services in person, by phone, or by mail.


    In‑Person Services
    📍 In‑Person Locations

    Taxpayer Services front counters are available at:

    Development Services Building (DSB)
    5 County Complex Court

    Sudley North Government Center
    7987 Ashton Avenue

    🕒 Hours of Operation
    Monday–Friday, 8:30 a.m. – 4:30 p.m.

    ⚠️ Service Notice
    Services are closed on weekends and holidays.
    Services open at 10:00 a.m. on the third Wednesday of each month.


    📞 Tax Administration Call Center

    Phone: 703‑792‑6710

    🕒 Hours of Operation
    Monday–Friday, 8:00 a.m. – 5:00 p.m.

    ⚠️ Service Notice
    Services are closed on weekends and holidays.
    Services open at 10:00 a.m. on the third Wednesday of each month.


    Third Wednesday Delayed Opening

    To allow time for staff training, Taxpayer Services opens at 10:00 a.m. on the third Wednesday of each month.

    📅 2026 Delayed Opening Dates
    July 15
    August 19
    September 16
    October 21
    November 18
    December 16


    📠 Contact Us

    📞 Phone: 703‑792‑6710
    📠 Fax: 703‑792‑4673
    ✉️ Email: [email protected]

    ℹ️ Email Response Notice
    Response times may be longer than usual due to high email volume.


    📬 Mailing Address

    Taxpayer Services
    Tax Administration Division
    PO Box 2467
    Woodbridge, VA 22195‑2467


    🏢 About Our Locations

    Prince William County operates two Tax Administration offices.
    Services are closed on weekends and holidays and open late on the third Wednesday of each month.


    🗺️ Directions to County Facilities

    📍 Development Services Building (DSB)
    Serving residents and businesses in Montclair, Triangle, Dumfries, Lake Ridge, Dale City, and central Prince William County.
    Address: 5 County Complex Court, Suite 140
    Located near the intersection of Prince William County Parkway and Hoadly Road.

    📍 Sudley North Government Center
    Serving residents and businesses in the Manassas, Gainesville, and Nokesville areas.
    Address: 7987 Ashton Avenue
    Located near the Bull Run Library.