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Office of Human Resources - Announcements and Support
Announcements/Updates
The new Benefits 360 Resource Center
Human Resources has partnered to provide employees with a Benefits 360 Resource Center (BRC). This is an independent resource to help employees navigate health insurance, flexible spending and similar plans. The BRC can support plan information comparisons, claims and appeals support and more. The BRC can assist employees even before plan decisions have been made to help make better plan selections for each unique situation for employees.
Employees can reach out to the BRC by phone 855-874-6699 or email: [email protected]
Monday-Friday 8 a.m. To 5 p.m.
Mobius Access
Mobius is the County's Finance, Budget, Human Capital Management (HCM), and Payroll system. Employees are able to access Mobius at any time and from any device. While Mobius will be accessible through any web browser, Google Chrome is the preferred browser for the best user experience. In addition, accessing Mobius will require the use of PWC’s multi-factor authentication to keep information secure. Training videos and other resources are available on PWC University through Mobius and through online job aids. Mobius is accessible at the weblink pwcva.gov/pwcmobius.
The Office of Human Resources System Support page has a variety of job aids and additional training resources. This information can also be found on the County's intranet, PWConnects, under Employee Center, Mobius Resources.
HR Support & Contact Information
Click on the links below to access other systems or applicable HR resources:
- Welcome Page for New Employees
- Benefits Information Page
- Employee Recognition (PWX) through MTM Login *
- Learning and Development Opportunities Page
- MS Email Access (Office Online) *
*Requires County Credentials and Authentication to access
Additional HR Support Topics and Contact Options
|
Topic |
Contact |
Contact Information |
Support |
|
HR-General |
HR |
703-792-6640 In-person: 1 County Complex Ct, Suite 155 |
Employment Verifications, Subpoenas, ID badges, and general support |
|
Benefits |
HR Benefits Team |
General benefits questions about health, dental, vision, pharmacy, and flexible spending. Questions regarding eligible life event changes. |
|
|
Leave |
HR Leave Team |
Support special leave programs: FMLA, Sick Leave Grant, Short-term and Long-term disability. Oversees accommodation requests and provides management support. |
|
|
Payroll |
Finance Payroll Team |
Questions about your paycheck, bank accounts, direct deposit, lost or stolen checks, taxes, and W-2 forms. |
|
|
Employee Relations |
HR Employee Relations Team |
Policy & procedure support, employee relations for employees and managers, consultation and group facilitation, dispute resolution, and grievance procedures. |
|
|
Retirement |
HR Benefits Team |
Questions about VRS retirement & supplemental plans (457 and 401a), including enrollment, contributions, beneficiary designation, information changes, and starting the retirement process. |
|
|
Retirement - VRS |
Virginia Retirement System |
Provides support for VRS retirement information, learn more about plan benefits, beneficiary updates, enrolling in or changing enrollment for Optional Life Insurance |
|
|
PWC University |
|
Employee training resources through Mobius (PWC University through Mobius) and Percipio (Extended University). |
|
|
HR FOIA |
|
FOIA requests for human resource data. |
|
|
Mobius Financials |
Finance Systems Team |
Provides support for Financial modules of Mobius. |
|
|
PWC Recognition |
PWX |
Celebrate PWC birthdays, anniversaries, and employees! |
|
|
Technology |
Customer Service |
[email protected]
703-792-7447 |
Email and network login issues, network password reset issues, and resolution of technical issues. |