HR Employee Support Resource

Mobius Summit Recording of the January 18, 2024 Live Event

The first Mobius Virtual Summit was held on Jan. 18. During the event, employees had the opportunity to learn about the latest and upcoming functionality in Mobius. If you couldn't make the summit, you can now catch it here on demand.

 

Mobius Access

Mobius is the County's Finance, Budget, Human Capital Management (HCM), and Payroll system. Employees are able to access Mobius at any time and from any device. While Mobius will be accessible through any web browser, Google Chrome is the preferred browser for the best user experience. In addition, accessing Mobius will require the use of PWC’s multi-factor authentication to keep information secure. Training videos and other resources are available on PWC University through Mobius and through online job aids. Mobius is accessible at the weblink pwcva.gov/pwcmobius.

Mobius Online 24/7 Support for Frequently Asked Questions (FAQ) is a great resource for many questions and has a variety of job aids and additional training resources. 

Announcements/Updates

New Functionality in Mobius!

posted/updated 10/30/2023

Mobius is set to launch new features in October to make HR information and employee training more accessible.

The new HR Help Desk! With the HR Help Desk, employees can access a user-friendly interface that offers self-service options for submitting HR-related requests, tracking their inquiries, and receiving timely updates. Here is a link to the HR Help Desk Job Aid.

 PWC University is now accessible through Mobius. This is the new way employees access learning resources and training materials produced by PWC. There will still be additional content available through the previous PWC University platform with Percipio and that will be accessible through the Extended University tile, also available in Mobius.

Employees can learn more about these new features by visiting https://hcm.pwcgov.org/ (and click “Sign In with Azure ID”). 

 

Preparing for 2023 W-2's

10/7/2023

As we near the end of 2023, please remember to ensure your current mailing address is in Mobius for 2023 W-2's.

 

Leave Carryover (happening on December 31, 2023)

posted/updated 10/7/2023

Mobius allows employees to be able to see their leave balances and also predict through December 31, 2023, the balance including accruals. If you are close to the maximum leave carry-over limit, there is still time for you to work with your supervisor to arrange to take the necessary leave.

 

HR Support & Contact Information

Click on the links below to access other systems or applicable HR resources:

*Requires County Credentials and Authentication to access

Additional HR Support Topics and Contact Options

Topic

Contact

Contact Information

Support

HR-General

HR

[email protected]

                 703-792-6640                    In-person: 1 County Complex Ct, Suite 155 

Employment Verifications, Subpoenas, ID badges, and general support

Benefits

HR Benefits Team

[email protected]

General benefits questions about health, dental, vision, pharmacy, and flexible spending. Questions regarding eligible life event changes.

Leave

HR Leave Team

[email protected]

Support special leave programs: FMLA, Sick Leave Grant, Short-term and Long-term disability. Oversees accommodation requests and provides management support. 

Payroll

Finance Payroll Team

[email protected]

Questions about your paycheck, bank accounts, direct deposit, lost or stolen checks, taxes, and W-2 forms.

Employee Relations

HR Employee Relations Team

[email protected]

Policy & procedure support, employee relations for employees and managers, consultation and group facilitation, dispute resolution, and grievance procedures. 

Retirement

HR Benefits Team

[email protected]

Questions about VRS retirement & supplemental plans (457 and 401a), including enrollment, contributions, beneficiary designation, information changes, and starting the retirement process.

Retirement - VRS

Virginia Retirement System

www.varetire.org

Provides support for VRS retirement information, learn more about plan benefits, beneficiary updates, enrolling in or changing enrollment for Optional Life Insurance

PWC University

 

[email protected]

Employee training resources through Mobius (PWC University through Mobius) and Percipio (Extended University).

HR FOIA

 

[email protected]

FOIA requests for human resource data.

Mobius Financials

Finance Systems Team

[email protected]

Provides support for Financial modules of Mobius.

PWC Recognition

PWX

PWX Recognition

Celebrate PWC birthdays, anniversaries, and employees!

Technology

Customer Service

               [email protected]

703-792-7447

Email and network login issues, network password reset issues, and resolution of technical issues.