Issues with vacant homes can be reported in one of several ways in our new 311 system!
- The Website
- The Mobile App, PWC 311
- Landline call to 703-792-4311
- Cellular call to 311
- The Chatbot, Will (look in the lower right-hand corner of the page.)
- In person at our office
Vacant Homes Facts at a Glance
- Vacant homes can deteriorate quickly and become magnets for crime

- The deteriorating property in a neighborhood lowers the value of homes within that community
- Vacant homes can draw unwanted activity to a neighborhood, including:
- Windows or doors become broken inviting vandals to loot and further destroy the home
- The grass grows tall and litter accumulates
- Pose a health and safety concern for the entire neighborhood
- A vacant and unsecure structure is unsafe!
Protecting Vacant Homes in Your Neighborhood and How You Can Help
Please call the Police Non-Emergency number 703-792-6500 if you see suspicious behavior at the site of a vacant home or 911 if you see a crime in progress.