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DMS Videos and User Guides
Welcome to the ePortal Help Page
*For our FAQ or Frequently Asked Questions, please click HERE.*
The following Guides and Videos will help to assist users with questions that they may have while using The Development Services ePortal site.
| Topic | User Guide | Instructional Video |
| How to Register for an ePortal Account | VIDEO | |
| How to Re-Register for an ePortal Account | ||
| Trouble Getting into ePortal Account | ||
| How to Use the Search Function | VIDEO | |
| How to Apply for an ePermit |
VIDEO (Stand-alone Permit) VIDEO (Applying Off Master BLD) |
|
| How to Apply for a Fire Protection ePermit | ||
| How to Apply for a Land Plan | ||
| How to Apply for a Zoning Approval | ||
| How to Attach Documents to the Permit Case CIB | ||
| How to Submit a Residential Master Plan | VIDEO | |
| How to Submit a Building ePlan | VIDEO | |
| How to Submit to Special Inspections (SIB) | ||
| How to Submit Subsequent Submission and Revisions on Approved Plans | ||
| How to Add or Remove Contacts from a Case | N/A (included in the "How to Apply for an ePermit" Document) | VIDEO |
| How to Make A Payment On A Case | N/A (included in the "How to Apply for an ePermit" Document) | VIDEO |
| How to Create a Draft Permit | N/A (included in the "How to Apply for an ePermit" Document) | VIDEO |
| How to Create a Template Permit | N/A | VIDEO |
| How to Schedule, View or Cancel Inspections | VIDEO | |
| How to Search for Today's Inspection Times | ||
| How to Use the IVR | N/A | |
| How to Locate the IVR 6 Digit PIN Number | N/A |
Need additional assistance?
- ePortal Contact Us
- ePortal FAQ
- We are here to help. Contact a Customer Service Representative to assist you with questions. Monday through Friday, 8:00am to 5:00pm at
703-792-6875
| Click here to go back to the Development Services ePortal |
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