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Good to Know

Good To Know Facts and Contacts for Common Community Concerns

Public Works often receives calls from citizens looking for more information about common issues and concerns impacting their neighborhoods.  For your convenience, we’ve compiled a list of the most frequently asked concerns and the agency who can offer more assistance/guidance to address the issue.  Simply click on the agency link and you will be directed to their website for additional information.  You can also click on the concerns in blue to be directed to a specific web posting about that topic. 
 

Animal Restrictions

Concern​

Who to Call​

Phone​

Chickens & Other Fowl​

Neighborhood Services​

703-792-7018​

Dogs (too many in home)​

Neighborhood Services​

703-792-7018​

Farm animals in neighborhood​

Neighborhood Services​

703-792-7018

 

Construction  

​Concern

​Who to Call

​Phone

Building Development​

Development Services​

703-792-6930​

Land Development​

Development Services​

703-792-6930​

Land Disturbance (2500 sq ft)​

Neighborhood Services​

​703-792-7018

Noise (request for exemption to noise ordinance)​

Public Works​

​703-792-6820

Noise (request for exemption to noise ordinance related to transportation project)​

Department of Transportation​​

703-792-6825​

Drainage  

​Concern

​Who to Call

​Phone

Clogged storm drain on street​

Virginia Department of Transportation​

703-383-8368​

Clogged storm drain easement on property​

Environmental Management​

703-792-7070​

Illegal dumping down storm drain on street​

Environmental Management​

703-792-7070​

Maintenance of Storm Water Retention Ponds​

Environmental Management​

703-792-7070​

Flooding  

​Concern

​Who to Call

​Phone

Serious threat or emergency​

​Public Safety

​911

Flooding in the streets​

Virginia Department of Transportation​

703-383-8368​

Flooding in the back yard​

Environmental Management​

703-792-7070​

History  

​Concern

​Who to Call

​Phone

Cemeteries (information, report maintenance needs for older cemeteries)​

Historic Commission (Planning Office)​

703-792-7615​

Is this a Historic House or Building?​

Historic Commission (Planning Office)​

​703-792-6830

Photography at Historic Sites​

Public Works, Historic Preservation​

703-792-4754​

Rent a historic site for an event (wedding, family reunions, etc.)​

Public Works, Historic Preservation​

703-792-4754​

Roadside Historic Markers ​

Historic Commission (Planning Office)​

703-792-6830​

Volunteer Opportunities​

Public Works, Historic Preservation​

703-792-4754​

Litter 

​Concern

​Who to Call

​Phone

Heavily Littered Spot or Area​

Keep Prince William Beautiful

571-285-3772​

Litter along streams or roads​

Neighborhood Services​

703-792-7018​

Volunteer for Clean Ups or Adopt A Spot​

​Keep Prince William Beautiful

​571-285-3772

Neighborhoods  

​Concern

​Who to Call

​Phone

Dilapidated buildings and homes​

Neighborhood Services​

703-792-7018​

Hoarding​

Neighborhood Services​

703-792-7018​

Junk in the yard​​

Neighborhood Services​

703-792-7018​

Neighbor encroaching yard​

Neighborhood Services​

703-792-7018​

Overcrowding​

Neighborhood Services​

703-792-7018​

Structures falling down​

Neighborhood Services​

703-792-7018​

Tall Grass and Weeds​

Neighborhood Services​

703-792-7018​

Tenant Landlord Property Maintenance Issues​

Neighborhood Services​

703-792-7018​

Other Landlord Tenant Issues​

Virginia Office of Consumer Affairs​

​804-786-2042

Pests 

​Concern

​Who to Call

​Phone

Infestation of forest pests​

Mosquito and Forest Pests​

703-792-6279​

Mosquitoes​

Mosquito and Forest Pests​

703-792-6279​

Rats​

​Environmental Health

​703-792-6310

Spraying for mosquitoes

Mosquito and Forest Pests​

703-792-6279​

Stagnant pools/Standing water​

Mosquito and Forest Pests​

703-792-6279​

What is biting me during the day?​

Mosquito and Forest Pests​

703-792-6279​

Pollution  

​Concern

​Who to Call

​Phone

Construction site run off​

Environmental Management​

703-792-7070​

Streams and Waterways​

Environmental Management​

703-792-7070​

Recycling  

​Concern

​Who to Call

​Phone

Electronics (recycling and disposal)​

Solid Waste Management​

703-792-4670​

Paper shredding​

Solid Waste Management​

703-792-4670​

Plastics (what can be recycled?)​

Solid Waste Management​

703-792-4670​

What items can be recycled?​

Solid Waste Management​

703-792-4670​

Where can I take old TV and other older electronics?​

Solid Waste Management​

703-792-4670​

Streets  

​Concern

​Who to Call

​Phone

Bike trail maintenance​

Virginia Department of Transportation​

703-383-8368​

Dead animal in road​

Virginia Department of Transportation​

703-383-8368​

Illegal advertising roadside signs​

Neighborhood Services​

​703-792-7018

Streetlights (request for light or report outage)​

Department of Transportation​

703-792-6825​

Street name signs (report missing or damaged)​

Construction and Operations

​703-792-5765

Street parking​

Police ​

703-792-6500​

Trees in right of way​

Virginia Department of Transportation​

703-383-8368​

Trees  

​Concern

​Who to Call

​Phone

Trees on County Property (fallen, dying, dead)​

Environmental Management​

703-792-7070​

Trash Disposal 

​Concern

​Who to Call

​Phone

How do I dispose of ammunition?​

Police​

​703-792-5050

Are there people to help me unload large items?​

Solid Waste Management​

703-792-4670​

Disposal costs​

Solid Waste Management​

703-792-4670​

Household Hazardous Waste (what is it?)​

Solid Waste Management​

703-792-4670​

Household Hazardous Waste (how do I get rid of it?)​

Solid Waste Management​

703-792-4670​

Hours and location​​

Solid Waste Management​

703-792-4670​

How do I get rid of unused or expired medicines?​

Solid Waste Management​

703-792-4670​

Where can I take used car oil, old paint and stain, fertilizers and pesticides?​

Solid Waste Management​

703-792-4670​

Utilities  

​Concern

​Who to Call

​Phone

Who do I call about concerns with cable television service?​

Communications​

703-792-6600​

Who do I call about concerns with other utilities?​

State Corporation Commission​

1-800-552-7945​